Cancellation Policy - Kumar Resort by Turtle

At Kumar Resort by Turtle, we understand that plans can change. To make the process as smooth as possible, please review our cancellation policy below:

1. Individual Bookings:

• Free Cancellation: Cancellations made 30 days or more before the check-in date are eligible for a full refund.
• No Refund: Cancellations made less than 30 days before the check-in date or in the case of a no-show will not be eligible for a refund.

1. Group Bookings (5 rooms or more):

• Free Cancellation: Cancellations made 30 days or more before the check-in date are eligible for a full refund.
• 50% Refund: Cancellations made between 20 to 29 days before the check-in date will incur a 50% cancellation charge.
• No Refund: Cancellations made less than 20 days before the check-in date or in the case of a no-show will not be eligible for a refund.

1. Non-Refundable Rates:

• Bookings made under any DISCOUNT or SPECIAL RATES are non-refundable. For these bookings, no refund will be provided in case of a cancellation.

1. Peak Season Policy:

• Cancellations for stays during peak seasons (such as December 25^th to December 31st, and other holidays or special events) are non-refundable.

1. Modifications:

• Date changes or modifications to bookings are subject to availability and may incur additional charges.

1. Refund Processing:

• Refunds, where applicable, will be processed within 7-10 business days to the original payment method.

For any questions regarding your booking or cancellation, please contact our reservations team at [09833450005].

Thank you for choosing Kumar Resort by Turtle.

Turtle Hotels And Resorts Private Limited